Privacy Policy for Lucid Business Solutions


At Lucid Business Solutions, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the rights users have regarding their information.

Who We Are

At Lucid Business Solutions, we are a reputable call center based in Dhaka, Bangladesh. Since our establishment in 2017, we have been dedicated to providing exceptional services to businesses worldwide. With a focus on professionalism, reliability, and customer satisfaction, we have earned a trusted reputation in the industry.

We pride ourselves on our commitment to delivering outstanding results for our clients. Whether it’s through telemarketing and sales support, inbound call center services, back-office support, customer care, or lead generation, we strive to exceed expectations and drive success for businesses of all sizes.

With over six years of experience and a portfolio of over 500 clients, we have the expertise and capabilities to meet the diverse needs of our clients. Our comprehensive range of services, coupled with our dedication to excellence, makes us a preferred choice for businesses seeking reliable outsourcing solutions.

At Lucid Business Solutions, we operate with integrity, transparency, and a passion for excellence. Our goal is to help businesses thrive and succeed in today’s competitive landscape by providing innovative and effective solutions tailored to their specific requirements.

Information We Collect

Personal Information: We may collect personal information such as name, email address, and contact details when users interact with our website or engage with our services.

  • Examples of personal information collected include:
    • Name
    • Email Address
    • Contact Number

Use of Information

Data Processing: We use the collected information for the following purposes:

  • Providing services requested by users
  • Managing user accounts and inquiries
  • Improving our services and website functionality
  • Sending relevant updates and promotional materials
  • Complying with legal obligations

Third-Party Disclosure

Payment Processing: While we do not allow third-party access to our site for processing data, we may engage third-party service providers to process payments securely.

Location of Data Processing

Location: The data collected is processed and stored in the United States, where our operations are based.

Children's Privacy

Access by Children: Although our website can be accessed by children, it is not directed at them specifically. We do not knowingly collect personal information from children under the age of 13.

Data Security

Security Measures: We have implemented security measures to protect users’ information from unauthorized access, misuse, or alteration.

User Rights

  • Access and Rectification: Users have the right to access, rectify, or update their personal information held by us.
  • Erasure: Users can request the erasure of their personal data, subject to legal obligations and legitimate business interests.
  • Objection: Users have the right to object to the processing of their personal data in certain circumstances.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Lucid Business Solutions
Email: [email protected]
[email protected]
[email protected]

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage users to review this Privacy Policy periodically for any updates.

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