Let's talk about us
Here is a concise overview of our company profile and the ways in which we serve our clients.
Why clients choose Lucid Business Solutions?
Lucid Business Solutions stands out as a leading global BPO service provider for a clear reason – our clients choose our services for compelling reasons that set us apart in the industry.
Experience
Our extensive 6-years experience in providing exceptional services to clients speaks for itself, earning their trust and confidence. You can rely on us to deliver and allow us the opportunity to demonstrate our capabilities.
Full-scale Induction
Our recruitment and training methods have undergone continuous refinement by experts over the years. This ensures that we select only the most skilled and capable candidates to serve our clients.
Effective and Customizable Pricing
Business owners, both small and large, choose to outsource their operations to us in order to reduce costs. We assist them in achieving this objective through our efficient and flexible pricing schemes.
Well-Adjusted Operations
After years of experience, we have refined the most effective approach to engage customers. These strategies undergo continual improvement over time.
Capable and Prepared
Initiating any campaign is just a simple command away. Our clients gain access to top-notch technology and seamless connectivity, enabling us to commence delivering professional services promptly.
Consistent Feedback and Reporting
As a valued client of Lucid Business Solutions, you can expect to receive feedback and reports round the clock. Experience the distinctive advantages of working with Lucid Business Solutions.
About us
Lucid Business Solutions is a reputable call center based in Dhaka, Bangladesh. Since its establishment in 2017, the company has been providing a wide range of professional services to businesses worldwide. With a focus on exceptional customer service, Lucid Business Solutions offers inbound call center services such as customer support, order processing, billing support, technical support, and off-hour coverage.
From the very beginning, Lucid Business Solutions set out with a clear vision – to redefine the standards of call center services. In an era where customer service is a critical component of business success, this forward-thinking company aimed to provide not just support, but exceptional support. With unwavering dedication to this vision, they have consistently raised the bar for themselves and the industry as a whole.
One of the standout features of Lucid Business Solutions is its global reach. While being firmly rooted in Dhaka, the company serves businesses across the globe. This international presence is a testament to their ability to adapt and thrive in the global business landscape. Whether you’re a small startup or a multinational corporation, Lucid Business Solutions is equipped to meet your needs with a deep understanding of both local and international business dynamics.
A Commitment to Quality
What sets Lucid Business Solutions apart is their unwavering commitment to quality. Their team is not just a group of agents but a collective force of trained professionals who understand that every interaction counts. Quality assurance is at the forefront of their operations, ensuring that each customer experience is not just good, but exceptional.
The Future of Customer Service
As we step into the future, Lucid Business Solutions remains at the forefront of the call center industry. Their dedication to innovation, their global perspective, and their passion for delivering outstanding customer service continue to drive them forward. If you’re in search of a call center partner that shares your commitment to excellence, look no further than Lucid Business Solutions, where every call is an opportunity to build trust, loyalty, and success.
"We've been more than 6 years in Call center industries, and have helped more than 500 companies to grow their business."
Our Services
Our offerings extend beyond a comprehensive inbound and outbound call center solution and encompass exceptional customer care and support. Moreover, we take pride in our team of technical specialists who bring their expertise to the table, enhancing our list of BPO services.
Telemarketing & Sales
- Appointment Setting
- B2B Leads Generation
- B2C Lead Generation
- Live Transfer
- Follow-up calls and mailers
Inbound & Outbound Call Center
- Inbound Telemarketing
- Outbound Telemarketing
- Sales Qualified Leads
- Delivery information and status support
Back Office Support
- Administrative Support
- Data Mining & Entry Process
- Order Processing
- E-Commerce Store Management
Customer Support
- Phone Support
- Email Support
- Chat Support
- Technical Support
- Deal closing Support
- Customer Opinion
- SMS Support
Virtual Assistants
- Real Estate Virtual Assistants
- Virtual Personal Assistant
- Virtual Administrative Assistant
- Virtual Assistant For ECommerce Store
Lead Generation
- Targeted Lead Generation
- Online Lead Generation
- Content Marketing Lead Generation
- Email Marketing Lead Generation
Data Entry
- Data Entry and Data Processing
- Online Data Entry
- Offline Data Entry
- Data Mining and Extraction
Web design & Development
- Responsive Web Design
- Custom Website Development
- E-commerce Website Design and Development
- Website Redesign and Revamp
Let's grow your business with B2B and B2C Telemarketing Support
Whether you are just starting out or you already have a significant customer base, we can help you drive sales and increase your conversion rates.
What People Say
Our reputation is built on the words of our customers. Discover what they have to say about their experiences with us.
