Lucid Business Solutions
Your Call Center Partner for Growth
LUCID BUSINESS SOLUTIONS is one of the growing call centers with experienced management people and agents located in Dhaka Bangladesh. Offering both onshore and offshore outsourcing. Focusing on inbound and outbound call center service, data entry and data processing services, and business process outsourcing services as per client requirements.
"We've been more than 8 years in Call center industries, and have helped more than 500 companies to grow their business."
Our Services
Our offerings extend beyond a comprehensive inbound and outbound call center solution and encompass exceptional customer care and support. Moreover, we take pride in our team of technical specialists who bring their expertise to the table, enhancing our list of BPO services.
Telemarketing & Sales
- Appointment Setting
- B2B Leads Generation
- B2C Lead Generation
- Live Transfer
- Follow-up calls and mailers
Inbound & Outbound Call Center
- Inbound Telemarketing
- Outbound Telemarketing
- Sales Qualified Leads
- Delivery information and status support
Back Office Support
- Administrative Support
- Data Mining & Entry Process
- Order Processing
- E-Commerce Store Management
Customer Support
- Phone Support
- Email Support
- Chat Support
- Technical Support
- Deal closing Support
- Customer Opinion
- SMS Support
Virtual Assistants
- Real Estate Virtual Assistants
- Virtual Personal Assistant
- Virtual Administrative Assistant
- Virtual Assistant For ECommerce Store
Lead Generation
- Targeted Lead Generation
- Online Lead Generation
- Content Marketing Lead Generation
- Email Marketing Lead Generation
Data Entry
- Data Entry and Data Processing
- Online Data Entry
- Offline Data Entry
- Data Mining and Extraction
Web design & Development
- Responsive Web Design
- Custom Website Development
- E-commerce Website Design and Development
- Website Redesign and Revamp
LUCID BUSINESS SOLUTIONS
About us
Lucid Business Solutions is a reputable call center based in Dhaka, Bangladesh. Since its establishment in 2017, the company has been providing a wide range of professional services to businesses worldwide. With a focus on exceptional customer service, Lucid Business Solutions offers inbound call center services such as customer support, order processing, billing support, technical support, and off-hour coverage.
Clients
Let's meet our management
Our great team at Lucid Business Solutions is a dynamic and collaborative group of talented individuals who are committed to delivering outstanding results. We work together, leveraging our diverse skills and experiences, to provide innovative solutions for our clients and drive success in the business world.
Let's grow your business with B2B and B2C Telemarketing Support
Whether you are just starting out or you already have a significant customer base, we can help you drive sales and increase your conversion rates.
How Lucid Business Solutions can contribute to the business growth for your company
Our BPO services have evolved over time to make us one of the best providers in the global market. We have a straightforward process for delivering excellence to our clients, and it’s helped us achieve our current reputation.
Increased Sales and Revenue
Through our telemarketing and sales services, we help generate leads, convert prospects into customers, and increase sales, ultimately driving revenue growth for our clients.
Expanded Customer Base
Our lead generation and B2B/B2C services assist in reaching new markets, acquiring new customers, and expanding the client's customer base, leading to business growth.
Improved Customer Satisfaction
Our customer support services, including phone, email, chat, and SMS support, ensure timely and efficient resolution of customer queries and concerns.
Streamlined Operations
By providing back-office support, administrative assistance, order processing, and data entry services, we help optimize internal processes, improve efficiency, and free up resources, allowing clients to focus on core business activities and growth initiatives.
Enhanced Market Insight
Our data mining and entry processes provide valuable market insights, enabling clients to make informed business decisions, identify trends, and develop effective strategies for growth.
Scalable Solutions
We offer flexible and scalable services, allowing clients to adjust their service requirements based on business needs. This scalability ensures cost-effectiveness and enables businesses to adapt quickly to changing market dynamics, fostering growth.
Improved Productivity
With our virtual assistant services and e-commerce store management support, clients can offload tasks and delegate responsibilities, leading to increased productivity and better utilization of resources.
Strategic Partnership
As a trusted outsourcing partner, we work closely with our clients, understanding their goals and collaborating on strategic initiatives. This partnership approach fosters mutual growth and success.
Continuous Innovation
Lucid Business Solutions stays updated with industry trends and emerging technologies. We bring innovative solutions to our clients, helping them stay competitive, adapt to market changes, and drive sustained business growth.
We operate seamlessly as a single entity, offering business process outsourcing (BPO) services to both SMEs and global corporations under one roof.
Why clients choose Lucid Business Solutions?
Lucid Business Solutions stands out as a leading global BPO service provider for a clear reason – our clients choose our services for compelling reasons that set us apart in the industry.
Experience
Our extensive 6-years experience in providing exceptional services to clients speaks for itself, earning their trust and confidence. You can rely on us to deliver and allow us the opportunity to demonstrate our capabilities.
Full-scale Induction
Our recruitment and training methods have undergone continuous refinement by experts over the years. This ensures that we select only the most skilled and capable candidates to serve our clients.
Effective and Customizable Pricing
Business owners, both small and large, choose to outsource their operations to us in order to reduce costs. We assist them in achieving this objective through our efficient and flexible pricing schemes.
Well-Adjusted Operations
After years of experience, we have refined the most effective approach to engage customers. These strategies undergo continual improvement over time.
Capable and Prepared
Initiating any campaign is just a simple command away. Our clients gain access to top-notch technology and seamless connectivity, enabling us to commence delivering professional services promptly.
Consistent Feedback and Reporting
As a valued client of Lucid Business Solutions, you can expect to receive feedback and reports round the clock. Experience the distinctive advantages of working with Lucid Business Solutions.
Let's find us now and visit our office.
